Grievances

Grievance Portal

The aim of the procedure is to ensure that student, who feel aggrieved about the way they either have been treated, by management or by their colleagues, are given the opportunity to express their views and to have the Grievance resolved in a fair and speedy manner. The procedure seeks to achieve solutions through appropriate informal methods prior to the use of the formal processes, and is concerned to achieve a mutually acceptable resolution rather than to establish guilt or innocence. The procedure does not provide for sanctions against anyone involved. A separate procedure exists to deal with disciplinary Grievance.
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