Refund / Cancellation Policy

Refund & Cancellation Policy

Technical issue: In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the School’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in School’s account. 

Multiple Payments Case: If double payment happens and the payment gateway service clearly mentions it, the school will refund the payment once the School’s account receives payment which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payer's request.

Other Payments Case: In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the School and the School’s decision would be final.

Contact Address:

Accounts Department

ODM Public School

Sishuvihar, Patia, Bhubaneswar- 751024

Email- This email address is being protected from spambots. You need JavaScript enabled to view it.

Ph. no- 0674-2744116

You may contact us during office hours: Timings: 09:30 AM to 05:30 PM