Happiness Helpdesk: Addressing Parent Concerns and Requests
We strive for excellence with each and every interaction.
ODMConnect offers a platform called Happiness Helpdesk. Parents can share their concerns and raise queries on this platform round the clock. Any issue, be it related to academics, co-academics, transportation, fees, food, hostel, etc., can be raised on this platform and the concerned team will check and revert on the issue.
In case Parents wish to have a face-to-face interaction with any of the school representatives, they can raise a request for the same on this portal as well. ODM has a dedicated team that looks into all these queries on a daily basis and facilitates resolution.
Objectives of Our Happiness Help Desk Cell
Upholding the school's dignity by ensuring a strife-free atmosphere in the school by promoting a cordial Student-Student, Parent-Teacher, and Student-Teacher Relationship.
Encouraging the Parents and Students to express their grievances and queries freely.
Receive suggestions anonymously for improving the Academics/Administration in the school.
Advising students and parents of the school to respect the dignity and right of one another and show utmost patience and restraint whenever any occasion of rift arises.
Advise the staff to be affectionate to the parents and students and not behave inappropriately towards any of them for any reason.
Promoting optimal parenting methodologies to a creative huge positive impact on the student's overall performance.
Conducting open house sessions where parents can directly interact and get their queries solved with the senior management of the ODM Educational Group.
Supervise the booking-based interaction sessions where parents can interact with teachers, coordinators and principal round the year.
The school expects that the grievance resolution will be time-bound and result-oriented. Every complaint must be resolved within a fair timeframe. The Happiness Help Desk will monitor the state and progress of grievance redressal and provide the CEO of the ODM Educational Group with a report on the status of grievance redressal.
What Drives Us
Hear from our students and parents as they speak about how ODM has shaped their lives.
Aakashini Behera (Student, Class III)
"ODM is a great school to attend. You learn things at this school. It is fun but it’s very strict here. I believe this school provides the best education in the state of Odisha. I sincerely recommend this school to all ."
Aditya Prasad Tripathy (Student, Class III)
"ODM expects nothing less than the best from each and every student. Teachers are here to teach but at this school they inspire. They are compassionate and caring towards the students. Tutoring and after-school programs are offered to all students."
Ashutosh Mishra (Student, Class IX)
"At ODM, the teachers always believe in you and they make sure you try your hardest on everything you do. This school also has a lot of fun activities and fun field trips. We go on fun and educational field trips "
Astik Kumar Sarangi (Student, Class III)
"ODM is a great school. The teachers are very qualified and I know they want us to succeed. I can’t stay away from this school. I tried another school for one day (one day!) and I came home and told my mother, “I’m not going back. Take me back to ODM."
Ayush Nayak (Student, Class III)
"We do fun activities and we’re all really close. Padhi Sir is the ever-hilarious Language teacher but he is also very serious when it comes to our work. Somnath Sir, my math teacher, is really good at what he does. Whenever I think something is hard, he makes it so easy. "
Ipsita Mishra (Student, Class II)
"ODM is a great school to learn and to become a better student and person. The curriculum here is very precise and challenging. We have science fairs year-round and go on numerous educational and fun field trips. If you listen and follow directions there is no reason why you should not succeed with flying colors."
Manshaa Panda (Student, Class XI)
"I really recommend this school to everyone, since that contributed to making me one of the most beautiful experience in my life. All staff members are friendly, professional and always available to help you for everything. Classes are small and teachers are very qualified, kind and fun. "
Naina Priyadarsini Nayak (Student, Class IX)
"ODM has a very unique school system that meets every parent’s needs. The after-school activities are something to look forward to and have each individual working hard. The after-school programs are very fun and provide students something to do rather than just doing homework all the time. "
Nandini Das (Student, Class II)
"I have been a student at ODM for three school years and from what I have experienced, I can tell you it is a great school. The teachers are very reasonable and fair. The staff is excellent and the rules help keep the school safe and in order. "
Saniya Khan (Student, Class IX)
"Loved it. ODM Teachers are very friendly and helping. It’s like a big family. The lessons are very good and the atmosphere between students, too. If i had to choose again, I would choose them."
Nirtika Satpathy (Student, Class IX)
"I have been studying at ODM for about 8 months. I previously studied in other school and ODM has been extremely different when compared to this first one and even what my friends tell me about their school. They have a great teacher’s team, moreover, the whole staff team care of their students. "
Sai Subhankar Biswal (Student, Class II)
"ODM Public School is a great school! The teachers here are super about encouraging students to do their very best. Viswo Vinita Mam, is my English teacher, is fun and I really like her class. She loves to joke around, but does not play about getting work done. "
Sanat Kumar Nath (Student, Class XI)
"I learned really much in this time. I really liked my teachers and learned and understand everything because they also explained everything to me, whenever I had a question. "
Sarthak Kumar Sahoo (Student, Class XI)
"I can certainly say that It’s one of the most important tiles of the mosaic called “Academics”. I’ve spent 7 years here and I could see my improvement from the beginning and the cause of this is that they have well-organised qualified teaching staff always willing to help you. The school offers many activities in the afternoon in order to always provide you the opportunity to excel in other activities. "